Coach is PeakState's AI SMS layer — short, warm, direct. Morning check-ins. Evening pings. A text back when you need one at 11pm. Not a therapist. Built to hand you the next small action.
Direct, warm, zero fluff. Won't let you off the hook. Never makes you feel like shit.
"What's the next small thing you can do right now?"
"Miss a day, don't miss two."
"Hungry or bored? Be honest."
"Rough one. Let's figure out what the body needs first — water, food, or sleep?"
❌ "I'm here for you 24/7 to support your journey!" (guru voice, banned)
❌ "You've got this! Believe in yourself!" (fluff, banned)
❌ "You should take [supplement / dosage]." (medical advice, banned)
❌ "Based on your symptoms, it sounds like you might have…" (diagnosis, banned)
Sample exchanges — the real thing adapts to your goal, schedule, and recent check-ins.
Before Coach sees any message, a hardcoded safety layer checks for crisis keywords. Matches are routed to real help — not to the AI. Always.
Suicidal ideation, self-harm, abuse, overdose, or immediate danger → the LLM is bypassed entirely. You get a hardcoded safety message with 988, 741741, and SAMHSA resources. The event is logged and flagged.
Normal check-ins pause for 48 hours after a crisis event. Then one gentle, non-assumptive message asks if you want to resume — or pause longer. No pressure, no guilt, no "streak" metric that makes it worse.
Coach won't diagnose conditions, name medications, or suggest dosages. Ask about a symptom or drug interaction and you get: "I can't answer that — that's a call for a doctor. Here's what I CAN help with…"
We never send your email, phone, payment info, or safety-event history to the LLM. What Coach sees: your first name, goal, time zone, recent 10 messages, and your last 7 days of check-ins. That's it.
Standard carrier keywords are honored immediately. No dark patterns, no retention holds.
| Text | What happens |
|---|---|
YES | Confirms your opt-in after signup. Coach sends your welcome and first check-in. |
STOP | Unsubscribes you from SMS instantly. We send one confirmation, then silence. |
START | Re-subscribes. You'll be asked to confirm with YES. |
HELP | Returns the support info: what this is, how to reach us, where to find terms. |
DELETE | Initiates account + conversation-history purge. We reply asking you to confirm. Purge completes within 7 days. |
PAUSE | Available after a crisis-flow event. Pauses check-ins for 30 days. |
Join the waitlist. We'll text you when it's your turn.